WALKOUT IQ · SUPPORT

We’re here to help.

Updated October 22, 2026

For account access, player connections, privacy requests, or a Game Day problem, email daniel@walkoutiq.com.

Report a concern

Tell us the team and the affected screen or content. Share only what is needed to understand the issue. Never send passwords, sign-in codes or Apple Account credentials. We review reports of inappropriate pictures, impersonation, harassment and unauthorized access, and may remove content or restrict accounts.

Joining your team

Open the invitation your administrator shared or visit Join a team. After approval, return through your account anytime. Your team administrator decides player access; a team code alone cannot change a roster.

Music samples

You can choose a song without an Apple Music subscription. This website offers a short sample when available. Open the exact track in Apple Music to hear more; full listening there may require a subscription. Your selected start time refers to the full track, not the sample.

Delete your account

Open Account → Delete account in the app or on the website. If you cannot sign in or receive a confirmation email, contact us for help completing deletion.